{"id":325,"date":"2017-09-08T16:28:45","date_gmt":"2017-09-08T16:28:45","guid":{"rendered":"https:\/\/myfurvest.com\/?page_id=325"},"modified":"2023-02-28T10:07:36","modified_gmt":"2023-02-28T10:07:36","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/myfurvest.com\/shipping-returns\/","title":{"rendered":"Shipping & Returns"},"content":{"rendered":"\t\t
We have Worldwide Shipping on all orders over \u20ac100.<\/p>
All orders are processed within 24 business hours and shipped within 3-5 business days. Deliveries take 7-21 business days and in rare cases 30+ business days.<\/p>
US orders usually take between 12-21 business days to be delivered from the date they are shipped.<\/p>
Worldwide orders take 15-21 business days and in rare cases can take 30+ business days. Please note in some countries, customs may cause an additional delay in delivery.<\/p>
Full store credits (minus shipping) will be granted for items in the unopened, unused, condition in the original packaging.<\/p>
If your product is defective or doesn’t work properly, let us know and we’ll send you a replacement one.<\/strong><\/p> All products come with a FREE replacement warranty for 30 days from purchase. If your purchase does not match the description or if the item is defective, please contact us within 48 hours of receiving your order – we will make sure that all of your issues are resolved. In order to receive your refund please follow the steps below:<\/p> There are certain situations where only partial refunds are granted (if applicable):<\/p> Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p> If you haven\u2019t received a refund yet, first check your bank account again. Next, contact your bank. There is often some processing time before a refund is posted. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: support@myfurvest.com<\/p> Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.<\/p> Unfortunately, we are unable to cancel your order once it has been processed and\/or shipped. If you cancel your order BEFORE it has been processed and\/or shipped, you will be assessed a 20% cancellation fee<\/span> to cover restocking fees and the charges assessed to us for refunds by the credit card companies.<\/p> Invalid Reasons:<\/p> A 30% restocking fee will be assessed on used merchandise and will be deducted from your store credit. If your product is damaged or defective, we will issue an exchange of the same item within 30 days. We require you to first send us a picture showing the damage and upon inspection, we will tell you whether it fits our criteria for replacement. Buyer pays to ship. We reserve the right to reject any return that does not fit this criterion.<\/p> Returns are excepted only if you receive the item not as described, or you receive the wrong item, you must notify us within 30 days of receiving the item, and images may be requested for proof before a refund is issued. The buyer is responsible for paying for returned shipping.<\/p> To return your product, please mail your product to: Please include in the return box your order number and the reason for the return so that the store credit can be properly applied to your account.<\/p> The buyer is responsible for paying return shipping costs. Shipping costs are non-refundable. If you receive a store credit, the cost of shipping will be deducted from your credit. We recommend using a trackable shipping service and purchasing shipping insurance. We can’t guarantee that we will receive your returned item.<\/p> Depending on where you live, the time it will take for your replacement product to reach you may vary.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":" Shipping & Returns We have Worldwide Shipping SHIPPING We have Worldwide Shipping on all orders over \u20ac100. How long will it take to ship my order? All orders are processed within 24 business hours and shipped within 3-5 business days. Deliveries take 7-21 business days and in rare cases 30+ business days. Shipping Time: US […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"class_list":["post-325","page","type-page","status-publish","hentry"],"rankMath":{"parentDomain":"myfurvest.com","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media sites.","pluginReviewed":false,"postSettings":{"linkSuggestions":true,"useFocusKeyword":false},"frontEndScore":false,"postName":"shipping-returns","permalinkFormat":"https:\/\/myfurvest.com\/%pagename%\/","showLockModifiedDate":true,"assessor":{"focusKeywordLink":"https:\/\/myfurvest.com\/wp-admin\/edit.php?focus_keyword=%focus_keyword%&post_type=%post_type%","hasTOCPlugin":true,"primaryTaxonomy":false,"serpData":{"title":"","description":"We have 100% FREE Worldwide Shipping over \u20ac50! 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Vest","url":"https:\/\/myfurvest.com\/wp-content\/uploads\/2021\/02\/sign.png","path":"\/var\/www\/vhosts\/myfurvest.com\/httpdocs\/wp-content\/uploads\/2021\/02\/sign.png","position":"bottom_right"}},"defautOgImage":"https:\/\/myfurvest.com\/wp-content\/uploads\/2019\/10\/cover.jpg","customPermalinks":true,"isUserRegistered":true,"autoSuggestKeywords":true,"connectSiteUrl":"https:\/\/rankmath.com\/auth?site=https%3A%2F%2Fmyfurvest.com&r=https%3A%2F%2Fmyfurvest.com%2Fwp-json%2Fwp%2Fv2%2Fpages%2F325%3Fnonce%3Dffa3e2e7ab&pro=1","maxTags":100,"trendsIcon":"OUR 30 DAY WARRANTY<\/h2>
If you received the wrong item, please contact us within 48 hours of delivery. We will arrange to deliver the correct items or return all your payments.
For defective or faulty products, please take photos or videos and email us at hello@myfurvest.com – we will replace or refund your purchase after confirmation.
PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.
RETURNS & REFUNDS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can\u2019t offer you a refund or exchange.<\/p>Late or missing refunds (if applicable)<\/h3>
Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>
If you\u2019ve done all of this and you still have not received your refund yet, please contact us at: support@myfurvest.com<\/p>Exchanges (if applicable)<\/h3>
Sale\/Promotion items (if applicable)<\/h3>
CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?<\/h2>
MY FUR VEST:<\/strong>
3 Hamilton Way, Ashtown, Dublin 15, D15 YPC0, Ireland<\/p>